Intelligent Automation for Property and Casualty Insurance

For many property & casualty insurance companies, the most obvious applications for digital transformation begin with document management. After all, there’s no shortage of digital content to manage, including scanned documents, faxes, print streams, application files, electronic forms, web content, multi-media files, emails – the list goes on. But the truth is that document management is only one piece of the content services puzzle.

However, digital transformation means so much more than smart file storage solutions. It means Robotic Process Automation (RPA). An intelligent automation platform will revolutionize the way your property & casualty insurance company does business on a daily basis. By leveraging digital workers to seamlessly operate alongside your talented human workforce, we can help you accelerate the underwriting and claims process while enhancing your customer experience. Perhaps even more importantly, RPA can help reduce fraud by flagging suspicious claims and routing them directly to a special investigator for review. 

When you’re ready to think beyond integrated document management, we can help you identify the most promising business processes for automation, whether that’s streamlining First Notice of Loss (FNOL) or unifying divergent databases to eliminate data silos and manual transfers. Not only will you drive organizational efficiency gains, you’ll reduce costs, minimize the time it takes to perform critical business functions, and free your talented team from mundane, repetitive tasks. 

Our proven success with insurance companies is due in large part to our relationship with Hyland Software, a world-class developer of ECM solutions for the property and casualty insurance industry.

With Hyland’s flagship ECM product, OnBase, we integrate with policy administration and claims processing systems from leading providers like Guidewire, DuckCreek, CSC and StoneRiver, as well as homegrown AS400 Mainframe systems.